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A comprehensive guide to AI in public sector contact centers
CIO· 9 hours agoAI is revolutionizing contact centers in the public sector by creating efficiency and enabling more personalized interactions with citizens. In 2018, IBM published a report about the impact ...
Gaza ceasefire plan hangs in balance as US says Hamas seeking changes
Reuters· 7 hours agoSenior Hamas official Osama Hamdan denied that the Palestinian Islamist group had put forward new...
Pennsylvanians reminded of federal REAL ID deadline
Jeffersonian Democrat· 5 days ago...Pennsylvania Department of Transportation joined the federal Transportation Safety Administration and the Harrisburg International Airport Thursday to remind Pennsylvanians... 7, 2025, they will need a REAL ID-compliant driver’s license, photo ID card, or other form of federally acceptable...
South Africa could be the first-ever country to provide a no-strings-attached universal basic income
Business Insider· 4 days agoThe African National Congress said it would create a national universal basic income program within...
How do I change my name and gender marker? A guide to Illinois’ system for the LGBTQ+ community
Chicago Sun-Times· 3 days agoFor members of the LGBTQ+ community, changing your name and gender markers can mean better quality...
Pennsylvanians reminded of federal REAL ID deadline
Clearfield Progress· 6 days ago...Pennsylvania Department of Transportation joined the federal Transportation Safety Administration and the Harrisburg International Airport to remind Pennsylvanians that starting May 7, 2025, they will need a REAL ID-compliant driver’s license, photo ID card, or other form of federally acceptable...
Israel Rescues Four Hamas-Held Hostages from Gaza
The Dispatch via Yahoo News· 2 days agoImages ping-ponged across social media of the four Israelis—Noa Argamani, 26; Almog Meir Jan, 22; Andrey Kozlov, 27; and Shlomi Ziv, 41—reuniting...
Putin ally vows to be "more ruthless and deadly" against Ukraine's backers
Newsweek· 4 days agoIn an online post, Medvedev, deputy chairman of the Security Council of Russia who previously served...
Israeli official says Hamas changed, 'rejected' latest cease-fire deal
USA TODAY via Yahoo News· 1 day ago"Reports of hundreds Palestinians killed in Israel's operation in #Gaza call into question respect for international humanitarian law principles of distinction, proportionality & precaution, ...
Savvy Senior: Long-term care benefits for veterans and surviving spouses
Midland Daily News· 5 days agoThe Veterans Administration (VA) does indeed have an underutilized benefit that can help wartime veterans and their surviving spouses pay for a variety of long-term carecosts ...
