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    • Customer Experience Gets Worse. Again.

      Customer Experience Gets Worse. Again.

      The Wall Street Journal· 5 days ago

      The Internal Revenue Service ranked last with a score of 49.6 on the index, down slightly from last year’s score of 50 despite a fairly-lauded pilot...

    • A renewed vision for Thanks-Giving Square

      A renewed vision for Thanks-Giving Square

      Dallas Morning News· 6 hours ago

      Sixty years ago this summer, our forebears dreamed of a place so beautiful and inspiring that it would virtually define Dallas, or rather, redefine...

    • How a Chatbot Helped Me Talk to My Dead Mother

      How a Chatbot Helped Me Talk to My Dead Mother

      The Wall Street Journal· 3 days ago

      You fill out a “Personality Simulation Questionnaire,” answering questions like the year of the person’s death, where they last lived, and a number of...