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There’s been progress, but discrimination against the LGBTQ community continues
Maryland Matters via Yahoo News· 6 hours agoMaryland Commission on Civil Rights notes the most recent hate/bias incidents reported increased...
'Business as usual': Local car dealerships forced to adapt amid cyberattack
The Enquirer via Yahoo News· 1 day agoWhy are car dealerships targeted in cyberattacks? Car dealerships store sensitive customer data of...
China Earnings Pain Erodes Optimism Over Stock Market Rebound
Bloomberg via Yahoo Finance· 3 hours ago(Bloomberg) -- Investors in Chinese stocks are losing patience as a long-awaited earnings recovery...
Banks face big challenge in attracting Gen Z customers – Tink
Retail Banker International via Yahoo Finance· 2 days ago31% of Gen Z said their bank was at risk of losing them as a customer if digital tools and services...
Amtrak defends management bonuses, omits customer-facing deficiencies in website presentation:...
Trains.com· 2 days agoResponding to criticisms from members of Congress in a House hearing last week, Amtrak has posted a...
The Self-Checkout Revolution
The Wall Street Journal· 1 day agoIt is the normal way to check out in most stores. The question today is whether the person doing it is a store employee or the customer. More than half...
Customer Experience Gets Worse. Again.
The Wall Street Journal· 5 days agoThe average customer experience rating of U.S. companies hits a new low amid inflation and fallible customer-service chatbots.
Study: Insurance claims have become significantly more severe since 2020
Autoblog via Yahoo News· 10 hours agoTotal loss claims have increased 29 percent since 2020, and over a quarter of collisions in 2023...
Lawn Care Is Harming the Environment—Here’s How We Can Do Better
Bob Vila via Yahoo News· 11 hours agoLearn More › Grass lawns have been an integral part of American properties since the late 1800s. In...
RDI Corporation Honored with Three Top Awards at the 2024 USA Customer Experience Awards!
Digital Journal· 2 days agoA Treasure Map, a Vampire Statue and Paul Newman's Toothbrush Have All Been Left in Wills According to a New Survey from Estatesearch Ged Lawyers Announces The 2023 Legacy ...