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NICE customers provide best practices for adopting AI in the contact center - SiliconANGLE
SiliconANGLE· 1 day agoCustomer experience improvement remains a top initiative for business and information technology...
AI in Compliance Week: Part 3 – Embracing AI-Powered Internal Controls | JD Supra
JD Supra· 7 days agoIntegrating artificial intelligence (AI) into internal controls is pivotal in the ever-evolving...
Google will bring more Android into ChromeOS to push AI features
TechSpot· 5 days agoAlthough the process will be gradual, Google plans to use Android as a pathway to embed AI into...
Skedway Unveils Avail: The Future of Workplace Management is Here
Digital Journal· 6 days ago"This innovative solution leverages the power of AI to provide real-time insights into space utilization, enabling businesses to optimize their workspaces and create a more ...
DraftWise Introduces Markup to Give Every Lawyer the Power of an Entire Legal Department in a ...
Digital Journal· 5 days agoNEW YORK CITY, NY / ACCESSWIRE / June 13, 2024 / DraftWise, an AI-powered contract and negotiation platform for lawyers, today announced a groundbreaking new offering - Markup ...
Anterior Secures $20 Million Series A to Unlock Administrative Efficiencies for Healthcare Payers |...
Healthcare Dive· 6 days agoAnterior, the AI company built by clinicians to transform healthcare administration, today announced the completion of a $20 million Series A funding round. The funding round ...
Bundle Microsoft Office Pro 2021 and Windows 11 Pro for $70
ZDNet· 5 days agoIt doesn't matter if you're upgrading to a new laptop or just upgrading your existing system --...
TOMORROW X TOGETHER VR concert coming to the U.S. this fall
Mashable· 21 hours agoIf you missed out on the U.S. leg of TOMORROW X TOGETHER's current world tour, here's some news...
Next-Gen Tech Turns Customer Experience Into A Competitive Advantage
Forbes· 6 days agoCompanies modernizing their technology platforms should center their strategies around one unifying...
What is CTI: what you need to know to get started
Fortune· 3 hours agoStreamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...