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    • Sick of scams? Stop answering your phone.

      Sick of scams? Stop answering your phone.

      Washington Post· 5 days ago

      The first rule of avoiding scam calls is to never answer unknown numbers, and even some known ones. Unfortunately, every year hundreds of thousands of...

    • What is CTI: what you need to know to get started

      Fortune· 4 days ago

      Streamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...