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Elevate Your Customer Experience With 5 Proven Social Care Methods
Forbes· 3 days agoEffective social care—the practice of managing customer interactions through social media...
Advice | Has tipping gone too far? Here’s a guide on when to tip.
Washington Post· 2 hours agoTipping is a topic that elicits some strong emotions. Hard to argue when you consider there’s a...
Most People Still Aren't Happy With Their Internet, But It's Getting Better
CNET· 3 days agoThe American Customer Satisfaction Index has released its annual survey, based on over 25,000 ...
TJ Maxx equipping store workers with body cameras to deter shoplifters
KWQC-TV 6 Davenport· 2 days agoThe stores’ parent company TJX said the measure is meant to thwart shoplifting and keep customers...
Here's One Big Number That Your Small Business Probably Isn't Giving Enough Attention
The Motley Fool· 1 day agoSmall business owners are often worried about certain key performance indicators (KPIs) and metrics, like revenue, conversion rates, and other marketing and sales data. In the effort to boost ...
Jobs Day, Roaring Kitty's Livestream, GameStop Reports, A 'Perplexing' Rate Cut
TheStreet.com· 2 hours agoLike it or not, if you don't trade off of these jobs numbers, the high-speed, keyword-reading...
Altana releases next-generation supply chain management platform
FreightWaves via Yahoo Finance· 21 hours agoAltana’s enhanced platform Value Chain Management System is designed to help customers track,...
Americans are tipping less often but requests continue to pile up, survey says
USA Today· 2 days agoNearly 3 in 5 U.S. adults have at least one negative view of tipping, with 35% saying they believe “tipping...them to raise prices without acting like they're raising prices. Tipping is a surcharge ...
Workday’s revenue is booming as it makes its Fortune 500 debut. The CFO explains what’s behind the...
Fortune· 2 hours agoThe company was founded in 2005 by Aneel Bhusri and Dave Duffield. Workday’s CFO Zane Rowe said great teams and a commitment to customers have been key. Rowe was a seasoned ...
Excess guilt tips and ‘tipflation’ aren’t giving servers more to take home: survey
NY Post via Yahoo Finance· 3 days agoThey’re not keeping the change. A new survey has revealed that not many servers are actually...