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'The customer is always right?' Is AI the antidote to bad customer experiences? | Opinion
Austin American-Statesman via Yahoo News· 3 days agoWorldwide, organizations are putting $3.7 trillion annually at risk because of bad customer...
Changes at Southwest Airlines? These Superfans Would Like a Word
The Wall Street Journal· 13 hours agoHe travels across the country and says Southwest serves most of his destinations. He raves about the...
Gateway - Jalopnik
Jalopnik· 17 hours agoCommon sense doesn’t seem all that common nowadays. It would be easy to assume that the customer service representative of a car manufacturer would understand ...
How To Watch Doctor Who In Order
Cinema Blend· 1 hour agoIn 1963, three years before Star Trek: The Original Series hit the airwaves and 14 years before Star Wars: A New Hope took the world by storm, Doctor...
Kallmeyer Is Hiring Full-Time / Part-Time Sales Associates In New York, NY
Fashionista via Yahoo Finance· 20 hours agoJob Description: As a Sales Associate at Kallmeyer, you will play a crucial role in delivering...
Blain's Farm & Fleet names new CEO, succeeding Jane Blain Gilbertson - Milwaukee Business Journal
The Business Journals· 1 hour agoUnder a succession plan put in place four years ago, Mark Hasting will be promoted from president...
Alabama man admits threatening Ga. officials over Trump case
News 12 Augusta· 44 minutes agoAn Alabama man pleaded guilty Tuesday to leaving threatening phone messages for Fulton County...
Verizon uses GenAI to improve customer loyalty
Reuters via Yahoo Finance· 23 hours agoU.S. telecom company Verizon is using generative AI to stop 100,000 customers from leaving its service this year by predicting why a customer is calling,...
Utah to finally get its own passport office, after Romney push
Deseret News via Yahoo News· 18 hours agoCity, UT; Kansas City, MO; Orlando, FL; Charlotte, NC; San Antonio, TX; and Cincinnati, OH – reflect...
Spectrum told state it's cutting 330 Rochester jobs with call center closure
Post-Bulletin, Rochester, Minn. via Yahoo Finance· 21 hours agoJun. 18—ROCHESTER — Spectrum, also known as Charter Communications, provided more details about the planned closure of its Rochester call center and elimination of 330 employees in a letter ...
