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What is call handling, and how to use it to create happier customer experiences
Fortune· 1 week agoCall handling is the system of call receipt your business uses to manage customers. When an inbound call arrives, ...
AI Deployment For SMB Call Centers: Customer Engagement Improvement, New Study
Digital Journal· 1 week agoAI-driven analytics also provided insights into customer behavior so the team could optimize its future marketing strategies. The piece states, "By leveraging AI-powered platforms, companies ...