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What is call handling, and how to use it to create happier customer experiences
Fortune· 2 weeks agoCall handling is the system of call receipt your business uses to manage customers. When an inbound call arrives, the business decides whether to pick up ...
7 Companies That Went Downhill After Being Acquired
AOL· 4 days agoRenowned for its sturdy and innovative products (prior to Apple's reign), Nokia was once the world’s largest mobile phone manufacturer. The integration failed to produce the ...