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10 Bad Practices That Could Be Derailing Your Customer Service Efforts
Rolling Stone· 12 hours agoPoor customer service can have a big effect on a business’s ability to succeed. Whether it’s slow...
T-Mobile customers in Maine get false alarm about statewide 911 outage
Portland Press Herald, Maine via Yahoo News· 4 hours agoJun. 18—Maine residents with T-Mobile cellphone service mistakenly received an emergency alert that there was a statewide 911 outage ...
Avocados toast? Price and availability could suffer after USDA halts some Mexican inspections
LA Times via Yahoo News· 2 hours agoThe United States Department of Agriculture said this week that it has suspended inspections of...
Fisker failed because it wasn't ready to be a car company | TechCrunch
TechCrunch· 5 hours agoFisker was outsourcing the manufacturing of its first EV to highly respected automotive supplier...
Decagon raises $35M to transform customer service with more 'humanlike' AI agents - SiliconANGLE
SiliconANGLE· 2 hours agoGenerative artificial intelligence chatbot startup Decagon AI Inc. is aiming up upend the nascent...
Decagon claims its customer service bots are smarter than average | TechCrunch
TechCrunch· 13 hours agoOne red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact ...
Hertz Charges Customer For Previous Customer’s Red Light Ticket
The Auto Wire via Yahoo News· 8 hours agoHertz has made quite a few customer service mistakes lately, but fining a customer for the red ...
T-Mobile just got in big trouble
Digital Trends via Yahoo Finance· 10 hours agoT-Mobile T-Mobile just got into some trouble with the...Advertising Program (NAD), a part of the Better Business...Price Lock” policy ...
AT&T is hiking the price for its legacy unlimited plans
Android Headlines· 5 hours agoAT&T, one of the largest mobile carriers in the United States, has announced a price hike for its...
Ariana Grande admits her ‘voice change’ in viral video was intentional: Why ‘I’ve always done this’
Page Six· 3 hours agoAfter the pop star went viral for a “voice change” in the middle of a podcast appearance, she...
