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Celtics fans brave the heat to meet Al Horford as Boston prepares for parade
CBS News· 3 hours agoAs Boston puts the finishing touches on the Celtics' parade route, it was a fan frenzy along...
In Data: No consumer loyalty as cash-strapped consumers spoilt for choice
Just Style via Yahoo Finance· 2 days agoBrand loyalty is significantly under threat in the apparel sector as consumers are given a wider...
Kroger (KR) Q1 2024 Earnings Call Transcript
Motley Fool via Yahoo Finance· 3 hours agoSpending from premium and mainstream customers continue to be strong. Mainstream households drove our overall household growth, and we improved our share...
At Target, Store Workers Become AI Conduits
The New York Times via Yahoo News· 4 hours agoTarget is the latest retailer to put generative artificial intelligence tools in the hands of its workers, with the goal of improving the in-store...
Target Is Rolling Out a New AI Tool. Retailers Are Embracing the Technology.
Barrons.com· 9 hours agoThe company is also using AI to improve back-end efficiency, such as answering customer service...
Then & Now: S&H Green Stamps, 1326 Main St., Worcester
Worcester Telegram & Gazette via Yahoo News· 4 days agoCustomer loyalty programs have simplified over the years. Show the cashier your rewards card and get...
Council Post: The Power Of TX: How Prioritizing Total Experience Drives Customer Loyalty And...
Forbes· 7 days agoPawan Vadapalli is corporate vice president and global head, digital business services of HCLTech....
'The customer is always right?' Is AI the antidote to bad customer experiences? | Opinion
Austin American-Statesman via Yahoo News· 5 days agocustomer service. They are using customer service solutions and technologies to build a tighter bond...
How Personalized Marketing & Immersive Tech Will Rock Ecommerce
CMSWire· 3 days agoEngage customers with AR and VR for a realistic, virtual store experience. AI-driven recommendations...
Solving international receivables: A critical growth lever for global businesses – Flywire
Electronic Payments via Yahoo Finance· 1 day ago“Some of the feedback we receive from our B2B customers is that by solving for their domestic and...
