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Inside CVS’s Strategy to Improve the Pharmacy Experience
The Wall Street Journal· 13 hours agoWe will never stop somebody from calling us, but conversational AI using natural language—whether...
Thousands of taxpayers get compensation for HMRC delays
The Telegraph via Yahoo News· 12 hours agoComplaints to the tax office soared by two-thirds last year as customer service hit an all-time low....
How small claims court became Meta's customer service hotline
Engadget· 10 hours ago“You get a court date and it's going to be about a five or 10 minute hearing, and you have a judge...
AI-Driven Customer Service Is Gaining Steam
Forbes· 3 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
Caring Customer Service That Delivers Exactly What Financially Stressed Consumers Need
Digital Journal· 19 hours ago"They're in the middle of a crisis, and they don't know where else to go to get money to pay an overdue utility bill...
Federal agents raid home of Oakland Mayor Sheng Thao
LA Times via Yahoo News· 9 hours agoThe violence has prompted several high-profile businesses in recent months to close locations in Oakland, including In-N-Out Burger and Denny’s, citing...
Kroger (KR) Q1 2024 Earnings Call Transcript
Motley Fool via Yahoo Finance· 5 hours agoEvery day, we strive to provide an outstanding customer experience, and we are focused on sharpening our store execution to do just that. This year, we...
The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 4 days agocustomers. Here are a few major customer service blunders to avoid for your own business. Inadequate...
Walmart Has One of the Best Deals on Paramount+ With Showtime — This Is Your Last Call to Save Half...
The Hollywood Reporter via Yahoo News· 38 minutes agoLearn more and get the deal here. For the month of May, the streaming service is also partnering...
Raiders unveil $20K per game tailgate ‘party shacks’ at Allegiant Stadium
Las Vegas Review-Journal· 4 hours ago“There’s been a demand. There has been people calling our service team, our sales team and we’ve...
