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How to avoid getting stuck talking to customer service chatbots
KDVR Denver via Yahoo News· 13 hours agoTechnology experts told FOX31 the cost-cutting software is often preferred because of high turnover...
Aer Lingus industrial action – what could it mean for your flight?
The Independent via Yahoo News· 54 minutes agoAer Lingus says the action “will inevitably result in significant disruption to our customers”. The...
Nvidia Investors Just Got Some Bullish News
Motley Fool via Yahoo Finance· 3 hours ago* Stock Advisor provides investors with an easy-to-follow blueprint for success, including guidance on building a portfolio, regular updates from...
PNM says seasonal phone scams heating up
KRQE Albuquerque via Yahoo News· 2 hours agoALBUQUERQUE, N.M. (KRQE) – The Public Service Company of New Mexico (PNM) is warning customers of phone scams related to the summer heat. They’re...
AI-Driven Customer Service Is Gaining Steam
Forbes· 2 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
Are Chatbots the New Face of Financial Customer Service?
PYMNTS.com· 9 hours agoWith their ability to handle high volumes of routine inquiries, AI chatbots are making significant strides in improving customer service efficiency. Bank ...
Softbank plans to cancel out angry customer voices using AI
Ars Technica· 24 hours agoThe project aims to reduce the psychological burden on operators suffering from harassment and has...
Charter laying off 452 people, closing customer call center in Ontario
Inland Valley Daily Bulletin· 20 hours agoThe company, which operates Spectrum internet and cable TV, did not provide a reason for the...
Earnings call: BIO-key reports increased Q1 revenue and reduced losses By Investing.com
Investing.com· 3 hours agoThe company also achieved a gross profit of $1.9 million with an impressive gross margin of...
Firewall to deter cyberattacks is blamed for Massachusetts 911 outage
Associated Press via Yahoo News· 18 minutes agoMassachusetts' 911 system was down for about two hours Tuesday, making it impossible for anyone to...
