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Price hikes and boycotts: Is trouble brewing at Starbucks?
BBC via Yahoo Finance· 2 hours ago"I don't want to see them in the news." On a conference call to discuss the firm's latest results,...
These Airlines Are Upping Their Customer Service Game. Here’s How.
Forbes· 20 hours agoHow did Korean Air become one of the best international airlines for customer service? A recent...
Microsoft takes its AI push to customer service call centers
Reuters via AOL· 4 days agoMicrosoft on Tuesday said it will introduce new artificial intelligence tools for customer service ...
AT&T reports outage affecting customers’ ability to make calls
KTVK 3TV Phoenix· 4 days agoIn a statement to CNN, the telecommunications giant said calls between AT&T customers are still...
Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 2 days agoWhile some agents work out of call centers, many work remotely from home. In 2022, Amazon moved more...
Renting an electric car for the first time? What could go wrong?
CNN Business via Yahoo Finance· 2 hours agoThe Cybertruck had cost more than a $1,000 a day to rent at the time including insurance — it had...
AT&T customers hit with nationwide service issue
FOX Business· 4 days agoAT&T customers faced a service issue Tuesday and that impacted their ability to make calls to contacts on other carriers. Several law enforcement and...
Online shops struggle with customer service efficiency, report finds
Retail Insight Network via Yahoo Finance· 4 days agoA recent analysis reveals significant gaps in customer service among the UK's top 100 online...
AT&T, Verizon cell customers face ongoing problems in making some calls
UPI· 4 days agoAT&T and some Verizon cellular customers might find it impossible to call outside their service...
Virginia DMV experiences technical difficulties, services not available
13 News, WVEC Hampton Roads· 1 day agoThe department said the outage was caused by a severed fiber optic line, affecting Virginia state...