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The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 2 days agoInadequate support channels and staff This mistake shows itself in a number of ways. Perhaps you...
Aer Lingus industrial action – what could it mean for your flight?
The Independent via Yahoo News· 1 hour agoThe airline says it hoped to “continue to engage in meaningful direct discussions...already very...
Are Chatbots the New Face of Financial Customer Service?
PYMNTS.com· 9 hours agoWith their ability to handle high volumes of routine inquiries, AI chatbots are making significant strides in improving customer service efficiency. Bank ...
AI-Driven Customer Service Is Gaining Steam
Forbes· 2 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
Decagon raises $35 million for AI-powered customer service
Reuters· 1 day agoDecagon, a startup that sells artificial intelligence-powered customer support solutions, said on...
Telephony System Facilitates Cost-Effective Business Scaling
Investing.com· 12 hours agoYour telephony system may not be the first thing that comes to mind when thinking about business...
‘Isn’t that like a $60k fine??’: Worker tries to kick man with service dog out of restaurant
The Daily Dot· 2 hours agoService dogs are legally protected under the Americans with Disabilities Act (ADA). Service animals...
Ariana Grande’s Voice Completely Changed Mid-Interview — And People Are Bewildered
HuffPost· 20 hours agoAnd professional singers are often advised to do things with their speaking voice that help support...
Line\5 Announces Integration With Strategic DX's Your Dealer Experience Platform
Digital Journal· 22 hours agoAbout Line\5 Line\5 is a leading provider of financing for F&I products, offering dealers the ability to provide flexible, customer-first financing solutions. With a mission ...
Nvidia Just Passed Microsoft as the Most Valuable Company in the World. Is it Too Late to Invest?
The Motley Fool via AOL· 9 hours agoBut Nvidia hasn't stopped with the GPU and instead created a broad range of products and services --...