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    • What is CTI: what you need to know to get started

      Fortune· 4 days ago

      Streamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...

    • SCN Review: Interviews Untethered

      SCN Review: Interviews Untethered

      AV Network via Yahoo News· 3 days ago

      Credit: Shure So, you want to make corporate videos with your phone, computer, or DSLR, but the on-board mic won't cut it—and you don't ...

    • COMMENTARY: Cyber-scammers getting more sophisticated

      Las Vegas Review-Journal· 4 days ago

      Aware that Social Security never makes phone calls (unless you’re having a legitimate conversation with it), I knew what...tax scam. Using phishing techniques, scammers access ...