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    • Customer Experience Gets Worse. Again.

      Customer Experience Gets Worse. Again.

      The Wall Street Journal· 2 days ago

      The average customer experience rating of U.S. companies hits a new low amid inflation and fallible customer-service chatbots.

    • Gateway - Jalopnik

      Jalopnik· 2 days ago

      Stellantis has joined many other big companies in dropping its vaccine requirement, Uber’s congratulating itself in Canada, and the Chinese auto industry is looking to Latin America. According ...