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American Express’s ‘chief colleague experience officer’ explains why the finance giant renamed its...
Fortune via AOL· 1 day agoAt a time when companies are adding a plethora of gimmicky titles to the C-suite, American...
Virgin Atlantic announces new codeshare partnerships with El Al
Breaking Travel News· 5 minutes agoVirgin Atlantic is announcing three brand new codeshare partnerships which will launch this year,...
These Airlines Are Upping Their Customer Service Game. Here’s How.
Forbes· 9 hours agoHow did Korean Air become one of the best international airlines for customer service? A recent...
Q1 2024 JJill Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 10 hours agoWe refined our product assortment, leveraging a quality, fabric-first approach, and driven differentiation in our products and sub-brands, positioning them to meet a broad spectrum of end uses ...
Unilever Names Chief Customer Officer, Customer Business Development U.S.
Progressive Grocer· 4 days agoUnilever has appointed Matt Gregory to the position of chief customer officer, customer business...
Shuffle Board: Kering Names Brand Officer, Mango Bolsters Home Line
Sourcing Journal via Yahoo Finance· 20 hours agoBoatwright brings nearly 30 years of operations, strategic planning, digital/technology, customer...
Playboy Entertainment Group Selects Kibo to Power Honey Birdette's Omnichannel Order Management and...
PRWeb· 2 days ago"We're proud to partner with Kibo to improve our order management operations as part of our ongoing efforts to deliver omnichannel customer experiences ...
Rogers Launches National Customer Contest for Stanley Cup Final
Digital Journal· 3 hours ago“This is an exciting time for hockey fans across Canada, and we’re thrilled to celebrate Canada’s game with customer contests, concerts, and unique experiences< ...
Companies Are Failing At Customer Experience, New Study Shows
Forbes· 2 days agoCustomer experience should be getting better. Companies are increasingly claiming to be customer-centric and appointing Chief ...
EXCLUSIVE: Designer Brands Names Sarah Crockett as Chief Marketing Officer for DSW
Footwear News via Yahoo Finance· 5 days agoShe served in other leadership roles at Lucky Brand, Vans and REI. “Sarah brings a wealth of ...