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These Airlines Are Upping Their Customer Service Game. Here’s How.
Forbes· 20 hours agoHow did Korean Air become one of the best international airlines for customer service? A recent...
Price hikes and boycotts: Is trouble brewing at Starbucks?
BBC via Yahoo Finance· 2 hours agoOn a conference call to discuss the firm's latest results, Starbucks chief executive Laxman...
Revolutionizing Customer Service: Brian Higgins On Driving Verizon’s CX Vision
Forbes· 7 days agoIf you have the best product in the world, that’s nice, but it’s not enough. You need a strong ...
Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 2 days agoAmazon helped create the expectation of free returns for the e-commerce industry, the company’s...
Transform Supply Chains into Value Chains with AI says this C-Suite Advisor
USA Today· 7 hours agoAs a trusted advisor who regularly consults with CEOs, Boards, and Chief Supply Chain Officers of...
Shuffle Board: Kering Names Brand Officer, Mango Bolsters Home Line
Sourcing Journal via Yahoo Finance· 1 day agoBoatwright brings nearly 30 years of operations, strategic planning, digital/technology, customer ...
Burger King turns 70 this year. Photos show how the chain has evolved.
INSIDER via Yahoo News· 1 day ago"That's why we are working hard to remove preservatives, colors, and flavors from artificial...In...
UK service sector growth eases as inflation pressures drop to three-year-low
Press Association News via AOL· 4 days agoEconomists have suggested the slowdown in price rises could be influential as Bank...PMI survey for...
SOUTHWEST AIRLINES RANKS FIRST IN CUSTOMER SATISFACTION AMONG ECONOMY CLASS PASSENGERS BY J.D. POWER
Morningstar· 2 days ago"Our Customer-friendly and industry-leading policies allow our People to deliver the Legendary Customer Service and warm Hospitality ...
Q1 2024 JJill Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 21 hours agoRetail remains a very important channel for us as both a customer retention and acquisition strategy. About 60% of our new customers come in through our ...