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    • Salesforce debuts gen AI benchmark for CRM

      Salesforce debuts gen AI benchmark for CRM

      CIO· 2 days ago

      The software company’s new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job. Salesforce today announced a...

    • Minding the RPA management gaps

      Minding the RPA management gaps

      TechRadar via Yahoo News· 6 days ago

      It serves the same purpose that automation...Planning (ERP), Customer Relationship Management (CRM), Accounts Paid/Payable (A/P), and Human...

    • 2 Reasons to Keep an Eye on Monday.com Stock

      2 Reasons to Keep an Eye on Monday.com Stock

      Motley Fool via Yahoo Finance· 18 hours ago

      It's also working to grow its revenue from existing customer accounts by increasing the number of seat licenses those clients pay for...employees to use...

    • What is CTI: what you need to know to get started

      Fortune· 2 days ago

      Streamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...