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    • Salesforce debuts gen AI benchmark for CRM

      Salesforce debuts gen AI benchmark for CRM

      CIO· 2 days ago

      The software company’s new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job. Salesforce today announced a...

    • 2 Reasons to Keep an Eye on Monday.com Stock

      2 Reasons to Keep an Eye on Monday.com Stock

      Motley Fool via Yahoo Finance· 18 hours ago

      Beyond that, the company can expand further into new markets globally. The North American...opportunities and multiple ways to take advantage of them....

    • What is CTI: what you need to know to get started

      Fortune· 2 days ago

      Streamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into what CTI is, how it ...

    • Minding the RPA management gaps

      Minding the RPA management gaps

      TechRadar via Yahoo News· 6 days ago

      Error management of RPA automation is usually a challenge at scale. Therefore, an effective governance and oversight framework for RPA programs is...