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7m hours collectively spent waiting to speak to taxman in 2022-23, report finds
PA Media: Money via Yahoo Finance· 1 month agoCustomers spent 798 years collectively waiting to speak with HM Revenue and Customs (HMRC) in...
Best Registered Agent Services in 2023: Top 5 Comparison and Contrast
Tacoma News Tribune via AOL· 1 year agoThe world of online registered agent services is as diverse and puzzling as the issues small...
Customer service staff hired at HMRC – without speaking to a human
The Telegraph via Yahoo News· 4 weeks agoHM Revenue & Customs is using artificial intelligence (AI) to recruit staff, with some customer...
IRS poised for a better start to the tax-filing season after 'misery in 2022,' watchdog report says
Yahoo Finance via AOL· 1 year agoThe Internal Revenue Service is set to start this year’s tax-filing season on better footing than...
HMRC to close phone lines for six months every year
The Telegraph via Yahoo News· 3 months agoHMRC is introducing an annual summer break on its phone lines in a bid to push customers online. From April 8 until September 29 – six months – taxpayers...
‘RBS let me spy on my ex-wife’s credit card statements for eight years’
The Telegraph via Yahoo News· 4 months agoHas a company treated you unfairly? Our Consumer Champion is available to help. For how to contact...
IRS says it's better at answering phones but still only picked up a small percentage of the time
AZCentral | The Arizona Republic via Yahoo Finance· 5 months agoAs the tax-return filing season sets to open Jan. 29, the Internal Revenue Service is getting some...
Man who made millions unlocking T-Mobile phones using stolen passwords found guilty
The Independent via Yahoo News· 2 years agoA Los Angeles jury has found a former owner of a T-Mobile retail store guilty of using stolen...
Nearly a million HMRC calls left unanswered
The Telegraph via Yahoo News· 3 months agoHMRC failed to answer almost a million calls in January as people desperately tried to file their self assessment tax returns. The tax office said...
I've hit a nerve: More on credit card surcharges, other fees | Betty Lin-Fisher
Akron Beacon Journal via Yahoo News· 9 months agoI’ve definitely hit a nerve with last week’s column about fees for water, credit card usage and...