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Car, Truck Dealers Assess Fallout From CDK Cyberattack
The Wall Street Journal· 22 hours agoLike many dealerships, Sonic, based in North Carolina, lost access to its dealer management system,...
How To Use AI To Optimize Customer Experiences
Forbes· 15 hours agoDelivering an exceptional customer experience can be done by leveraging AI and Unified-CXM Software.
Can I even buy a car? What to know about the massive auto dealer outage
CNN Business via Yahoo Finance· 2 days agoCDK Global is ubiquitous in the auto dealership world – its software is used at 15,000 dealers. Its...
Single point of software failure could hamstring 15K car dealerships for days
Ars Technica· 3 days agoCDK Global touts itself as an all-in-one software-as-a-service solution that is "trusted by nearly 15,000 dealer locations." One connection, over an always-on VPN to CDK's data centers, gives ...
CDK Global shutdown forces dealers to pivot
Automotive News· 4 days agoCase, who's worked with CDK since 1979, said this type of problem hasn't happened before. DSR Motor Group of Saco, Maine, is not a full CDK customer but uses the company's ...
Questor: This gearbox manufacturer is set to boom – despite the EV revolution
The Telegraph via Yahoo Finance· 1 hour agoThe energy transition has created uncertainty for investors. That’s thrown up both risks and...
Auto dealership systems down again after overnight cyberattack
Crain's Cleveland Business· 3 days agoIn an earlier message to its customers, the DMS giant said it is shutting down most of its systems out of caution. "We are sorry to inform you that we experienced ...
Nicole Tramell Joins Fully Booked AI(TM) As Managing Partner, Salon Sales Expert
Digital Journal· 4 days agoFully Booked AI's automated AI lead generation system captures and nurtures client information from the moment a prospect clicks on a Google search result, and by using AI ...
Automotive digital transformation
Just Auto via Yahoo Finance· 5 days agoAutomotive digital transformation: Introduction The automotive industry is undergoing a seismic shift and going through a period of constant evolution. Within this changing sector landscape, ...
CDK Global outage caused by BlackSuit ransomware attack
BleepingComputer· 1 day agoThe BlackSuit ransomware gang is behind CDK Global's massive IT outage and disruption to car dealerships across North America, according to multiple sources familiar with the matter. The same ...