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Car, Truck Dealers Assess Fallout From CDK Cyberattack
The Wall Street Journal· 2 hours agoLike many dealerships, Sonic, based in North Carolina, lost access to its dealer management system,...
Can I even buy a car? What to know about the massive auto dealer outage
CNN Business via Yahoo Finance· 1 day agoCDK Global is ubiquitous in the auto dealership world – its software is used at 15,000 dealers. Its...
CDK Global outage caused by BlackSuit ransomware attack
BleepingComputer· 5 hours agoThe BlackSuit ransomware gang is behind CDK Global's massive IT outage and disruption to car dealerships across North America, according to multiple sources familiar with the matter. The same ...
Single point of software failure could hamstring 15K car dealerships for days
Ars Technica· 2 days agoCDK Global touts itself as an all-in-one software-as-a-service solution that is "trusted by nearly 15,000 dealer locations." One connection, over an always-on VPN to CDK's data centers, gives ...
CDK Global shutdown forces dealers to pivot
Automotive News· 3 days agoCase, who's worked with CDK since 1979, said this type of problem hasn't happened before. DSR Motor Group of Saco, Maine, is not a full CDK customer but uses the company's ...
Hedge Funds Are Crazy About Salesforce, Inc. (CRM)
Insider Monkey via Yahoo Finance· 3 hours agoWe recently compiled a list of the 10 Stocks Hedge Funds Are Crazy About Right Now. In this article, we are going to take a look at where Salesforce,...
Auto dealership systems down again after overnight cyberattack
Crain's Cleveland Business· 2 days agoIn an earlier message to its customers, the DMS giant said it is shutting down most of its systems out of caution. "We are sorry to inform you that we experienced ...
'The customer is always right?' Is AI the antidote to bad customer experiences? | Opinion
Austin American-Statesman via Yahoo News· 7 days agoTheir AI-powered contact center chatbot replaced their antiquated phone-tree system with 100%...
Nicole Tramell Joins Fully Booked AI(TM) As Managing Partner, Salon Sales Expert
Digital Journal· 3 days agoFully Booked AI's automated AI lead generation system captures and nurtures client information from the moment a prospect clicks on a Google search result, and by using AI ...
Now Including the Kitchen Sink: Expansion of Export Controls on Russia Adds Restrictions on...
The National Law Review· 10 hours agoLast year, we published an update on BIS’s foray into prohibiting EAR99 items for export to Russia...