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Why You Probably Don’t Trust Your Auto Insurance Provider
Autoweek via Yahoo News· 2 days agoThe survey counted 6800 layoffs overall in the auto insurance industry in 2023, which seems almost...
RDI Corporation Honored with Three Top Awards at the 2024 USA Customer Experience Awards!
Digital Journal· 1 day agoA Treasure Map, a Vampire Statue and Paul Newman's Toothbrush Have All Been Left in Wills According to a New Survey from Estatesearch Ged Lawyers Announces The 2023 Legacy ...
'The customer is always right?' Is AI the antidote to bad customer experiences? | Opinion
Austin American-Statesman· 5 days agoToday, customer satisfaction is historically low. A recent survey by Arizona State University's W.P....
NYSEG and National Grid face penalties for failing to meet customer service standards in 2023
WKBW-TV Buffalo· 17 hours agoThe New York State Public Service Commission announced multiple New York electric, gas, and water utilities are facing financial penalties for failing to achieve their annual customer ...
Why Merchants Prefer Card-Linked Pay Later Options
PYMNTS.com· 2 hours agoPay later plans are popular, and offering plans linked to general-purpose credit cards leads to higher spending than BNPL plans.
‘AI is not creative, you are’: How AI will change the way we work, according to Microsoft
Euronews via Yahoo News· 5 hours agoGenerative AI tools allow workers to allocate more time to human-centric...salesperson can spend...
Amtrak defends management bonuses, omits customer-facing deficiencies in website presentation:...
Trains.com· 22 hours agoResponding to criticisms from members of Congress in a House hearing last week, Amtrak has posted a...
Instant Refunds? Consumers Say They’ll Pay for That
PYMNTS.com· 2 hours agoOverpayment disbursements are not the most common payouts nor the largest. In fact, just 7.1% of consumers report they received overpayment disbursements...
Council Post: Five Strategies To Accelerate Custom Software Releases
Forbes· 3 days agoIlya Lashch is CEO and Founder, CTO at Lightpoint Global – a custom software development company. As...
Capturing the US Family Dynamic Will Power Open Banking’s Future
PYMNTS.com· 2 hours agoFortunately for open banking, which allows consumers to securely connect to their bank accounts to...