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I used to fly ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache...
INSIDER via Yahoo News· 3 days agoBut it's too little too late, in my opinion. The two still lag in terms of customer service, both...
The FBI Made a Phone Network. It Was a Trap.
Slate· 3 hours agoEncrypted phone networks are a godsend for criminals. Just not when they’re run by the FBI.
Beware of Fake USPS Text Messages
Time via Yahoo News· 5 days ago...messages—real companies will not ask you to provide your personal information Block spam messages—you can call your carrier’s customer service number...
Simple Ways to Keep Your Internet On During Power Outages
CNET· 19 minutes agoHeat waves in particular can wreak havoc on already strained power grids, resulting in temporary...
The tech powering back-end operations to ensure the best customer journey
TechRadar· 5 days agoBusinesses must power back-end operations to drive the connected contact center of the future. When...
Your phone will get a free upgrade to fight scam calls if you're on this network
Daily Express· 6 days agoThe new service is called Brand ID, and O2 says it will appear on your phone as a free upgrade in...
Meet Wall Street's Newest Artificial Intelligence (AI) Stock-Split Stock (No, It's Not Nvidia)
Motley Fool via Yahoo Finance· 3 hours agoThe company says seven of the world's eight largest AI graphics processing chip (GPU) clusters use...
Pennsylvania Furniture Mission looking for volunteers [United Way column]
Lancaster Online· 3 hours agoBeyond counting volunteer hours and completed tasks, there are other ways to measure and describe...
Council Post: For Companies, AI Is Actually A Chance For More Customer Contact, Not Less — Here’s...
Forbes· 6 days agoBusinesses only want to offload customer service to AI so they can save money, one critic gripes....
A hacker stole Tile customer data and tracker IDs
Digital Trends via Yahoo News· 3 days agocustomer support platform, stealing customer data that includes names, addresses, emails, and phone numbers, as well as Tile tracker ...
