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The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 2 days agoImage source: Getty Images Businesses can live or die on the strength of their customer service....
What is a call queue (and why you should care?)
Fortune· 23 minutes agoAs important a feature as a call queue is, it is possible to have never heard of it or understand fully how this tool works. Read on to learn what a call queue is, how it works, its benefits ...
Telephony System Facilitates Cost-Effective Business Scaling
Investing.com· 8 hours agoYour telephony system may not be the first thing that comes to mind when thinking about business...
Sick of scams? Stop answering your phone.
Washington Post via Yahoo News· 2 days agoThe first rule of avoiding scam calls is to never answer unknown numbers, and even some known ones. Curious? Bored? Worried it’s an emergency? Wait the...
Some customers could be in the dark till Sunday following storm-related outages
Pittsburgh Tribune-Review· 1 day agoContractors and mutual assistance crews from American Electric Power (AEP) in Ohio and West Virginia...
I used to fly ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache...
INSIDER via Yahoo News· 6 days agoBut it's too little too late, in my opinion. The two still lag in terms of customer service, both...
Martin O’Malley is on a one-year sprint to save Social Security
Government Executive· 18 hours agoIt was then erroneously republished by msn.com, leading to a flood of calls to SSA’s 1-800 number....
Bradenton police warn of funeral home phone scheme for 2nd time in 6 months
WFLA via Yahoo News· 15 hours agoResist the pressure to act immediately. Contact the funeral home directly using a phone number you...
What the Tech? Downloading Facebook Memories
WILX 10 Lansing· 14 hours agoFacebook accounts are hacked and lost every day—thousands of them! Hackers love to target Facebook users, and when an account is hacked, there’s little...
Alexa Demie and Ziwe Get Kinky About Customer Service on HBO
The Daily Beast· 2 days agoIn Julio Torres’ delightfully strange series “Fantasmas,” the “Euphoria” star and iconic interviewer...