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'The customer is always right?' Is AI the antidote to bad customer experiences? | Opinion
Austin American-Statesman via Yahoo News· 19 hours agoThe numbers don’t lie. Worldwide, organizations are putting $3.7 trillion annually at risk because...
Open Banking: Technology trends
Electronic Payments via Yahoo Finance· 38 minutes agoOpen Banking’s Technological Future: Cloud and Security Financial services regulators around the world are increasingly concerned with promoting...
What Time Does Direct Deposit Hit?
GoBankingRates via AOL· 11 hours agoYour employer made a mistake when processing payroll, such as entering the wrong date. If your direct deposit doesn't hit your bank account when you...
Startup ecosystem in Southeast Asia shows signs of maturity — HubSpot study - BusinessWorld Online
BusinessWorld· 14 hours agoCustomer platform HubSpot recently announced the findings of a study conducted by Milieu Insight that explored the trends and innovations shaping the startup landscape in ...
Supermarket workers attacked with syringes by shoppers
The Telegraph via Yahoo News· 6 days agoA survey of 1,000 of its members at supermarket giant Asda revealed that one in three had been...
Cloud2Me Survey Reveals Key Trends in Cloud Adoption For Accountants in 2024
Digital Journal· 2 days agoYou can also view more information...a trusted provider of hosted desktop services to accountancy practices since 2013. Known for their commitment to security, reliability, and customer ...
Amazon customer service workers are scared AI will replace them—and they’re not alone
Fortune via AOL· 6 days agoSectors like customer services are particularly vulnerable to AI disruption, according to a new...
Georgetown to soft launch 311-like service in October
Community Impact· 6 days agoThe Georgetown Customer Care Department will launch a team dedicated to answering residents'...
Amazon often says its employees are satisfied. Workers explain why you should question the data
Fortune· 4 days agoMost recently, Amazon cited its employee survey results in response to a Fortune article documenting the challenges and fears facing Amazon’s customer service ...
RideKC’s transit system faces criticism for poor communication and customer service | Opinion
Kansas City Star via Yahoo News· 20 hours agoDo your job. Clean our city. - John David DiCapo, Kansas City True wealth? Each year, Gallup...