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    • What the Teamsters Strike Threat Cost UPS

      What the Teamsters Strike Threat Cost UPS

      Sourcing Journal via Yahoo News· 10 months ago

      UPS attributed roughly $200 million in lost sales to the averted strike of 340,000 unionized Teamsters employees, CEO Carol Tomé confirmed in the package...

    • Check Call: Baltimore mounts a comeback

      Check Call: Baltimore mounts a comeback

      FreightWaves via Yahoo Finance· 2 months ago

      In this edition: The aftermath of the Francis Scott Key Bridge destruction, and UPS and the U.S. Postal Service form a partnership. The post Check Call:...

    • The year customer experience died

      The year customer experience died

      TechCrunch ExtraCrunch· 1 year ago

      This was a rough year for customer experience. No matter how great your product or service, you will ultimately be judged by how well you do when things...