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‘Widespread and repeated failures’ to blame for spiralling cost of digital tax rollout
The Telegraph via Yahoo News· 7 months agoHM Revenue and Customs (HMRC) has been criticised for “repeated failures” that led to its digital...
Britons spent 798 years on hold waiting to speak to HMRC advisor in 12 month period, damning report...
The Independent via Yahoo News· 1 month agoTaxpayers are facing much longer waiting times on HM Revenue and Customs (HMRC) helplines than in...
People face 23-minute wait for HMRC helplines
BBC via Yahoo News· 1 month ago[Getty Images] Taxpayers are facing much longer waits for HM Revenue and Customs (HMRC) helplines, according to a new report. The spending watchdog found...
HMRC targets holiday homeowners in £60m tax crackdown
The Telegraph via Yahoo Finance· 2 weeks agoHM Revenue and Customs is targeting wealthy investors and holiday homeowners as part of a £60m tax...
Half of HMRC Whitehall staff working from home despite customer complaints
The Telegraph via Yahoo News· 2 months agoHMRC offices, London - Alamy Stock Photo/Russell Hart Half of HM Revenue and Customs staff in...
HMRC’s ‘easy’ landlords regime will force many of us to throw in the towel
The Telegraph via Yahoo Finance· 1 month agoThere’s more good news for landlords (yes, I am being sarcastic). At a time when HM Revenue and...
Halt to plans for helpline shake-up has impacted services, says HMRC boss
PA Media: Money via Yahoo Finance· 2 months agoA lower proportion of calls is being answered by HM Revenue and Customs (HMRC) than would have been...
Parents using tax-cutting childcare schemes face crackdown
The Telegraph via Yahoo News· 4 months agoWorking parents could be hit with shock bills as HM Revenue and Customs cracks down on an...
HMRC refers hundreds to Samaritans after ‘impossible demands’
The Telegraph via Yahoo Finance· 2 months agoHundreds of taxpayers have been referred to the Samaritans after being pursued by HM Revenue and...
£51m announced in additional funding to help HMRC answer more calls
PA Media: Money via Yahoo Finance· 1 month agoSome £51 million in additional funding has been announced by the Treasury so that HM Revenue and...