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Why Did Fiona Leave When Calls the Heart? The *Real* Reason Revealed
Soaps via Yahoo News· 21 hours agoHearties rejoice! Fiona is returning to Hope Valley for the Season 11 finale, but why did she leave...
Sebring bank shooting: Prosecutors continue with rebuttal witnesses in gunman’s sentencing trial
WTVT via Yahoo News· 7 hours agoHe said he ran out the back door and through the woods, leaving his cell phone behind. He eventually...
Mother killed her young children and then asked for the death penalty, jury told
Press Association News via AOL· 41 minutes agoOn June 9 last year, the jury was told John became angry and struck her husband with a wooden slat...
Softbank plans to cancel out angry customer voices using AI
Ars Technica· 6 days agoThe project aims to reduce the psychological burden on operators suffering from harassment and has...
Charter Lays Off More Than 1,000 Call Center Employees Amid Continued Consolidation
Next TV via Yahoo Finance· 4 days agoNearly a decade later, that “20,000” is getting steadily whittled away. Charter also confirmed this...
How mobile phone networks are embracing AI
BBC via Yahoo News· 5 days agoThis specially trained chatbot will be able to deal with most of the basic queries coming from customers, leaving call centre staff free to concentrate...
This 'Emotion-Canceling' AI Alters Angry Voices for Call Center Staff
PC Magazine· 5 days agoCustomers who phone into support call centers could soon have their voices changed to make them...
Live Karen Read trial video: Forensics expert asked about ‘hos long to die in cold’ internet search
WFXT via Yahoo News· 7 days agoAJ asked Trooper Paul how the cup ended up next to JO’s body and how his cell phone ended up...
Haiti’s Largest Investor Navigates Gangs to Keep Phones Working
The Wall Street Journal· 4 days agoTwice in recent months, gang members digging trenches to section off their territory have severed...
Family of Massachusetts teen John McCabe searches for justice in 1969 murder
CBS News· 2 days agoIt took almost every ounce of strength left in his 85-year-old body to get to the witness stand, but...