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1. • 

     How small claims court became Meta's customer service hotline

     Engadget· 6 hours ago

     Last month, Ray Palena boarded a plane from New Jersey to California to appear in court. He found...

2. • 

     Meta's layoffs are affecting customer service and leaving influencers and businesses on Instagram...

     Business Insider via Yahoo Finance· 1 year ago

     Meta has laid off more than 20,000 workers.Matt Cardy/Getty Images Meta's mass layoffs have affected...

3. • 

     Kustomer, the CRM startup acquired by Meta last year for $1B, spins out on a $250M valuation

     TechCrunch· 1 year ago

     Meta's grand experiment in building an enterprise-ready customer service platform has come to a...

4. • 

     Facebook and Twitter Are Charging for Added Security. Here’s What That Means for You

     Time via Yahoo News· 1 year ago

     Credit - Jakub Porzycki—NurPhoto/Getty Images Social media platforms have battled bots, spam, hacks...

5. • 

     Meta's ad-free subscription service breaches EU law, consumer groups say

     Euronews via Yahoo News· 7 months ago

     Meta's ad-free subscription service, which rolled out in Europe this month, breaches EU consumer...

6. • 

     Meta Fired More Than 2 Dozen Workers for Taking Over Customer Accounts, Sometimes for Bribes...

     The Wrap via Yahoo News· 2 years ago

     More than two dozen Meta Platforms employees and contractors were fired or disciplined over the past...

7. • 

     'This shouldn't be normal': Her Facebook account was hacked. Her struggle to get it back reflects a...

     Milwaukee Journal Sentinel via Yahoo News· 2 weeks ago

     It was just after 8 p.m. when Marjorie May got a message on Facebook from her niece, Emma Kangas,...

8. • 

     Mark Zuckerberg has pumped millions into Meta's bid to copy popular platforms like Clubhouse,...

     Business Insider via Yahoo Finance· 2 years ago

     Facebook, now Meta, founder and CEO Mark Zuckerberg in 2020Getty Meta said Tuesday it was shutting...

9. • 

     Who you gonna call? Good question

     TechCrunch ExtraCrunch· 2 years ago

     It’s inspired by the daily TechCrunch+ column where it gets its name. "Customer complaints handling at scale is broken at most tech companies," author...

10. • 

      Meta Employees Were Reportedly Fired for Selling Account Information to Hackers

      Gizmodo via Yahoo News· 2 years ago

      Meta reportedly fired more than a dozen security guards and other workers in the last year after...