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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 16 hours agoIn the U.S., Amazon provided 60 days of pay and benefits to the customer service managers who were...
Apple Pay Overtakes PayPal as Retail Shoppers’ Go-to Digital Wallet
PYMNTS.com· 2 days agoA PYMNTS Intelligence survey of 1,730 consumers in April who had purchased non-grocery retail items...
Survey: Consumer Satisfaction with Streaming Hits Record Levels
TV Technology via Yahoo News· 2 days agoThe annual American Customer Satisfaction Index of the telecommunications industry in 2024...
Amazon Prime Video leads in customer satisfaction, survey finds
Consumer Affairs· 2 days agoAmazon Prime Video is beating the competition in terms of customer satisfaction. Amazon's score rose...
Tesla Shareholders Likely to Approve Musk Pay. What Happens After.
Barrons.com· 19 hours agoMorgan Stanley’s Jonas believes the threat of Musk taking AI projects out of Tesla isn’t...soothe...
Here's One Big Number That Your Small Business Probably Isn't Giving Enough Attention
The Motley Fool via AOL· 1 day agoSell to each customer more often If a customer buys from your business once, chances are good that...
Survey: More than 1 in 3 Americans think tipping culture has gotten out of control
Bankrate via AOL· 2 days agoIn conversation with Nora, who requested not to share her last name...only people with mixed...
SOUTHWEST AIRLINES RANKS FIRST IN CUSTOMER SATISFACTION AMONG ECONOMY CLASS PASSENGERS BY J.D. POWER
Morningstar· 20 hours agoSouthwest Airlines Co. (NYSE: LUV) has been recognized for its unwavering commitment to Customers by receiving top honors and the leading Economy Class Customer< ...
The Freelance Gender Pay Gap Might Be Even Harder to Fix. Here's How We Can Try...
The Motley Fool via AOL· 4 days agoA recent survey from OnDeck, a small business lender, found that male freelancers charge about 26%...
Grant PUD asks public for more input on rates
Columbia Basin Herald· 15 hours agoGrant County Public Utility District customers will have until July 31 to submit their ideas and opinions on future rate policy, and therefore future...