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BT to refund EE & Plusnet customers over exit fees
BBC via Yahoo Finance· 2 days ago[Reuters] BT must issue refunds for failing to provide clear information before people signed up to services from EE & Plusnet, which the firm owns. At...
BT fined £2.8m over contract failures for 1.1m EE and Plusnet customers
PA Media: Money via Yahoo Finance· 2 days agoBT has been fined £2.8 million by the industry watchdog after EE and Plusnet failed to provide clear...
‘Mass outage’ of Plusnet services fixed, broadband provider says
Press Association News via AOL· 4 months agoPlusnet has fixed a “mass outage” of its services, the broadband provider has said. On Monday the...
Broadband bills to surge by as much as £54 as providers urged to axe exit fees
Yahoo Finance UK· 1 year agoMillions of broadband and mobile phone customers can expect to face monthly bill increases of at...
Virgin Media down – latest: Broadband customers threaten to quit in anger at outages
The Independent via Yahoo News· 1 year agoVirgin Media customers are threatening to quit for alternative internet providers after the telecoms...
Broadband customers face £150 hikes because of ‘outrageous’ rises – Which?
Press Association News via AOL· 8 months agoBroadband customers could pay £150 more than they expected to over two years due to “unpredictable”...
Virgin Media remains most complained about broadband and landline provider
PA Media: Money via Yahoo Finance· 1 month agoVirgin Media has once again topped the rankings of the most complained-about broadband, landline and...
Sky Mobile outage: Can I get my money back?
The Independent UK via AOL· 1 year agoFollowing complaints about major outages from Sky Mobile customers, the company has launched an investigation into the causes of the issue. The problem...
Soaring broadband prices: your rights and how to fight back
The Telegraph via Yahoo News· 4 months agoBroadband and mobile phone bills will rise by an inflation-busting 7.9pc for millions of customers...
Virgin Media down: Can I claim a refund?
Yahoo News UK· 1 year agoVirgin Media suffered an outage on Tuesday affecting thousands of customers. (Getty Images) SOPA Images via Getty Images Virgin Media says a major outage...
