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Samsung contract requires repair shops to share customer data, restricts repairs
9to5Google· 2 days agoAccording to a leaked contract, Samsung has been requiring third-party repair shops to share customer data with Samsung. The ability ...
Samsung reportedly requires independent repair stores to rat on customers using aftermarket parts
Engadget· 3 days agoThe details were revealed thanks to 404 Media, which obtained a contract that Samsung requires all...
Samsung under scrutiny for repair practices and right-to-repair laws
PhoneArena· 2 days agoAccording to The Verge, a leaked contract between Samsung and an independent service provider...
iFixit claims Samsung isn't 'serious about embracing repair,' ends partnership (Update)
Android Authority· 3 days agoSamsung is committed to providing quality, accessible device care to our customers with flexible...
The Samsung right-to-repair story just got worse
The Verge· 3 days agoSamsung is apparently forcing independent repair shops to give up your personally identifying information — and report you for using aftermarket parts....
Samsung Wants Repair Shops to ‘Disassemble’ Phones with Aftermarket Components
iTech Post· 2 days agoIf you want to have your Samsung phone repaired through a third-party service, you might want to...
Leaked Contract Shows Samsung Forces Repair Shop To Snitch On Customers - Slashdot
Slashdot· 3 days agoStunningly, it also requires these nominally independent shops to "immediately disassemble" any phones that customers have brought them that have been previously repaired ...
The Harsh Truth Behind Samsung's Phone Repair Program
Gizmodo via Yahoo News· 2 days agoIt turns out that Samsung’s repair program isn’t as breezy as we initially thought. In the past few...
Samsung requires independent repair stores to snitch on you, but it gets worse
Android Authority· 2 days agoSamsung is in hot water this week after popular repair outlet iFixit announced that it was...
Samsung's third-party repair policies sound super shady — and iFixit is walking away
Tom's Guide via Yahoo News· 2 days agoiFixit has broken its two-year contract with Samsung, just as a recent report has revealed some of...
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related to: samsung customer servicehowly.com has been visited by 100K+ users in the past month