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Revealed: Britain’s worst energy supplier for customer service
The Telegraph via Yahoo News· 4 hours agoIt is understood both issues have now been resolved. Across the board Citizens Advice said energy...
Customer service staff balloted over strike action
BBC via Yahoo News· 16 hours agoTrade union Unison said more than 40 jobs were being put at risk and claimed vulnerable and elderly residents would be hit the hardest. Kirklees Council said it wanted to "integrate"
Gates Ford implements MAD DEVS’ cloud tech document access platform
Motor Finance via Yahoo Finance· 16 minutes ago“The team at MAD DEVS has been exemplary through the roll-out of the platform, providing support,...
Decagon raises $35 million for AI-powered customer service
Reuters via Yahoo Finance· 7 days agoSAN FRANCISCO (Reuters) - - Decagon, a startup that sells artificial intelligence-powered customer ...
CDK warns: threat actors are calling customers, posing as support
BleepingComputer· 4 days agoThe warning follows ongoing cyberattacks that have hit CDK, forcing the company to shut down its customer support channels and take most of its systems ...
Connect Money scores $8M to enable non-bank businesses to offer embedded finance services
TechCrunch· 4 hours agoMultiple businesses are tapping these platforms to circumvent the need to build their own tech...
Execujet MRO Services Continues To Support Bombardier Customers
Aircraft Maintenance Technology· 4 days agoExecuJet MRO Services Middle East has completed another heavy maintenance check on a Global 6000...
Don't Lose Money to This Sneaky Airline Customer Support Scam
The Motley Fool via AOL· 3 days agoThey can help or direct you to someone who can help you with your flight change needs. Verify the ...
40 years of making higher education accessible: MOHELA’s commitment to supporting students and...
St. Louis Post-Dispatch· 15 hours agoLouis-based quasi-governmental entity dedicated to making higher education accessible, is committed...
The State Of CX And The Customer Service Contact Center
Forbes· 2 days agoHow do you think Outlook and other email companies recognize that an email is spam and belongs in the junk/spam folder? There were some incredible cases of AI changing customer</ ...
