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The State Of CX And The Customer Service Contact Center
Forbes· 13 hours agoHow do you think Outlook and other email companies recognize that an email is spam and belongs in the junk/spam folder? There were some incredible cases of AI changing customer</ ...
Cyberattack cripples U.S. auto dealerships' operations
United Press International via Yahoo News· 2 hours agoThousands of car dealers in the United States are struggling to handle virtually all areas of their...
Nvidia, Microsoft, or Apple: Which Will Be the First to Reach a $4 Trillion Market Cap?
Motley Fool via Yahoo Finance· 2 hours agoBoth it and Microsoft look like great investments, even at this price. Nvidia is a lot riskier given...
CDK warns: threat actors are calling customers, posing as support
BleepingComputer· 2 days agoThe warning follows ongoing cyberattacks that have hit CDK, forcing the company to shut down its customer support channels and take most of its systems ...
Knecht: What does it really mean to 'Support Local?'
The Pueblo Chieftain via Yahoo News· 50 minutes agoWhat does it mean to support local during the other seasons? How do we show support when a juicy peach or spicy pepper isn’t tantalizing your tastebuds?...
Lancaster city disconnects free broadband service for last 136 customers [Lancaster Watchdog]
Lancaster Online· 9 hours agoKim McGeehan and some of her neighbors in the 100 block of North Mary Street were among the first in...
CDK Global crippled by cyberattack, disrupting vehicle sales in U.S. and Canada. Here’s a look at...
Yahoo News via AOL· 21 hours agoBasically, everything that operates inside the...estimated time frame for resolution — and therefore...
'Nah you're not in the wrong': Customer says nail tech got upset when she asked for different color....
The Daily Dot· 2 hours agoAfter a nail tech was rude to this customer, she decided not to tip and asked TikTok if she was...
The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 6 days agoThat doesn't mean customers expect flawless service -- but it does mean you should try to avoid some...
Don't Lose Money to This Sneaky Airline Customer Support Scam
Motley Fool via Yahoo Finance· 1 day agoThey can help or direct you to someone who can help you with your flight change needs. Verify the ...
