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IRS phone service is falling behind: Internal watchdog
The Hill via Yahoo News· 5 months agoTelephone service at the IRS is a mess, with employees answering way fewer phone calls than official...
IRS says it's better at answering phones but still only picked up a small percentage of the time
AZCentral | The Arizona Republic via Yahoo Finance· 5 months agoAs the tax-return filing season sets to open Jan. 29, the Internal Revenue Service is getting some...
IRS still has ways to go in modernizing, improving service, watchdog report says
Yahoo Finance· 5 months agoThe Internal Revenue Service is not yet out of the woods, the agency’s watchdog revealed on...
7m hours collectively spent waiting to speak to taxman in 2022-23, report finds
PA Media: Money via Yahoo Finance· 2 weeks agoCustomers spent 798 years collectively waiting to speak with HM Revenue and Customs (HMRC) in...
Detroit paratransit improves but riders expect stability under city oversight
Detroit Free Press via Yahoo News· 1 year agoDetroiters relying on paratransit services have faced mixed experiences through a...
Your 10-point guide to bossing Britain’s dismal customer services
The Telegraph via Yahoo News· 4 months ago“Hello, this is customer service agent X for company Y. How can I help you today?” We are all...
Milwaukee could implement a new sales tax. Here's how it work and what items would be taxed.
Milwaukee Journal Sentinel via Yahoo News· 11 months agoThe City of Milwaukee and Milwaukee County are now empowered to put new or increased sales taxes in...
City of Carlsbad receives $181K from State to improve emergency communication responses
Carlsbad Current-Argus via Yahoo News· 10 months agoModernizing emergency services communications in Carlsbad continues as the Carlsbad City Council...
Who Remembers Telephone Party Lines?
Southern Living via Yahoo News· 1 year agoThese multiparty phone lines created a lot of problems—and a lot of good gossip. Telephone technology has come a long way even in my lifetime. As a young...
IRS makes 'extraordinary transition' but delays remain involving ID theft, amended returns
Detroit Free Press via Yahoo Finance· 5 months agoVictims of tax-related identity theft can face extraordinary delays, waiting more than a year and a...
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