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    • What is CTI: what you need to know to get started

      Fortune· 13 hours ago

      Streamlining your communication system is essential for contact centers, especially those that use multiple communication channels. In this article, we’ll dive deeper into ...

    • Washington Post-ABC News Poll

      Washington Post· 5 days ago

      This Washington Post-ABC News poll was conducted by telephone February 1 to 4, 2012, among a random national sample of 1,000 adults, including landline and cell phone-only ...