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This 'Emotion-Canceling' AI Alters Angry Voices for Call Center Staff
PC Magazine· 3 days agoCustomers who phone into support call centers could soon have their voices changed to make them...
What’s closed on Juneteenth in Charlotte? Trash pickup delays, banks, mail and more
Charlotte Observer· 4 days agoMore information is available on the City of Charlotte Solid Waste Services website,...
This AI-Powered Tool Changes Angry Customers' Voices from Nasty to Neutral
ExtremeTech· 1 day agoEager for a solution, the Japanese telecom company and investment firm Softbank is developing a tool that neutralizes customers' shouts before they reach call< ...
Is Zoom Video A Buy As Microsoft Unbundles Teams, Office Tools?
Investor's Business Daily· 5 days agoSystems, Google and others. Growth in annual recurring revenue for business customers with contracts...
AI-Driven Customer Service Is Gaining Steam
Forbes· 4 days agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
Car Dealers Reel From Cyberattack on $1.2 Trillion Market
Bloomberg via Yahoo Finance· 20 hours ago(Bloomberg) -- A dealership in Phoenix is handwriting paper contracts and gauging creditworthiness...
Apple delays release of Apple Intelligence, two other new features in the EU - SiliconANGLE
SiliconANGLE· 15 hours agoApple Inc. today disclosed that Apple Intelligence, a recently introduced suite of artificial...
Willie Mays Was Baseball’s Last Mythic Hero
The Nation· 24 hours agoWillie Mays, the baseball superstar who played for 22 years with the Giants and Mets, died on June 18, 2024. With his death, the era of the living,...
Invest 92L close to tropical depression status. Florida-Georgia landfall expected later today
The Florida Times-Union via Yahoo News· 1 day ago"Looks like some deeper convection on the west side is wrapping around some type of center. Should...
The 6 best elderly monitoring systems, according to firsthand testing | Fortune Recommends Health
Fortune· 4 days agoWhen evaluating the best elderly monitoring services on the market, we considered their ability to...