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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via AOL· 6 days ago“It’s just not the customer service that people once knew Amazon for,” one said. Andrew Jassy, chief...
Overhaul, which taps AI to secure physical supply chains, raises $73M in equity and debt
TechCrunch· 3 hours agoCustomers expect fast deliveries with visibility into each step, but costs — including...
Pega GenAI brings more LLMs to low-code automation workflows
CIO· 15 hours agoFramework expansion adds integrations for AWS, Google Cloud LLMs, giving Pega customers new AI...
She Means Business: Customer service and the human touch - The Business Journals
The Business Journals· 6 days agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
France vs. Luxembourg Livestream: How to Watch International Friendly Soccer From Anywhere
CNET· 7 days agoToday's match is one of two games for French coach Didier Deschamps to run the rule over his players...
...Announces Availability of Amazon Bedrock Services on its amAIz Generative...Operations, and...
The Joplin Globe· 7 days agoThe integration bolsters the ability for Amdocs customers to leverage generative AI to improve network operations, billing communications and customer experience ...
Porch pirates hit homes wearing Amazon vests that can be bought online
Fox News· 7 days agoIt is like an episode of "Scooby-Doo," where under the Amazon delivery costumes are thieves. Over...
Scammers’ New Way of Targeting Small Businesses: Impersonating Them
The Wall Street Journal· 2 days agoDarn Tough and some of its customers have taken to social media to warn would-be buyers about the...
Hackers steal and offer for sale 3TB of data from Advance Auto Parts - SiliconANGLE
SiliconANGLE· 6 days agoU.S. auto parts provider Advance Auto Parts Inc. has had 3 terabytes of data containing sensitive ...
Responding to Growing Demand, Duke Energy, Amazon, Google, Microsoft and Nucor Execute Agreements To...
Morningstar· 5 days agoCHARLOTTE, NC / ACCESSWIRE / June 7, 2024 / Duke Energy (NYSE:DUK), Amazon, Google, Microsoft and Nucor announced agreements to explore new and innovative approaches to support ...