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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’...
Fortune via Yahoo Finance· 5 hours ago“It’s just not the customer service that people once knew Amazon for,” one said. Andrew Jassy, chief...
She Means Business: Customer service and the human touch - The Business Journals
The Business Journals· 14 hours agoAbout once a day I get frustrated by poor customer service. Good service can make up for mediocre...
...Announces Availability of Amazon Bedrock Services on its amAIz Generative...Operations, and...
Morningstar· 2 days agoCustomers can use Amazon Bedrock within Amdocs amAIz to enhance network efficiency, improve insights, proactively address potential problems ...
Hackers steal and offer for sale 3TB of data from Advance Auto Parts - SiliconANGLE
SiliconANGLE· 2 hours agoU.S. auto parts provider Advance Auto Parts Inc. has had 3 terabytes of data containing sensitive ...
Porch pirates hit homes wearing Amazon vests that can be bought online
Fox News· 1 day agoIt is like an episode of "Scooby-Doo," where under the Amazon delivery costumes are thieves. Over...
Amazon's delivery drone gets the green light to fly beyond a pilot's direct supervision
Business Insider· 6 days agoThis story is available exclusively to Business Insider subscribers. Become an Insider and start...
I accidentally bought a counterfeit backpack on Amazon. Now, I know how to avoid sneaky fake...
Business Insider· 3 days agoThis story is available exclusively to Business Insider subscribers. Become an Insider and start...
Now you can order Grubhub from your Amazon app
ZDNet· 7 days agoAmazon customers in the US can now order Grubhub food delivery directly from the Amazon app. This marks the first time Amazon ...
Live Nation confirms Ticketmaster was hacked, says personal information stolen in data breach
TechCrunch· 6 days agoEntertainment giant Live Nation has confirmed its ticketing subsidiary Ticketmaster has been hacked....
‘I can leave it right there though': Amazon delivery driver issues PSA to customers who ask them to...
The Daily Dot· 6 days agoAn Amazon worker wants people to know that your requests to have items placed in a mailbox will more...