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The State Of CX And The Customer Service Contact Center
Forbes· 2 days agoHow do you think Outlook and other email companies recognize that an email is spam and belongs in the junk/spam folder? There were some incredible cases of AI changing customer</ ...
Samsung Unveils SmartThings Pro—Here's What to Know
AV Network via Yahoo News· 4 days ago“We are pleased to introduce a variety of new solutions, services, and products at this year’s InfoComm,” said Hoon Chung, EVP of visual display business...
Apple TV+ reveals trailer for new Apple Original podcast 'My Divo' premiering July 1st
MacDailyNews· 3 hours agoApple TV+ on Monday announced “My Divo,” the first Apple Original podcast to be released in both...
Gateway - Quartz
Quartz· 7 days agoApple, too, offers...
Samsung planning to stack HBM memory on top of CPUs and GPUs arriving in 2025
TechSpot· 6 days agoForward-looking: Major chipmaking companies have been trying to stack different kinds of silicon...
Blackmagic Camera app brings pro-level video controls to Google Pixel and Samsung Galaxy devices
9to5Google· 4 hours agoThe app is designed to offer granular manual controls for video recording as well as showing more details such as “status and record parameters, histogram, focus peaking, levels, frame guides ...
How mobile phone networks are embracing AI
BBC via Yahoo News· 5 days agoWhile mobile customers only tend to notice the network when things go wrong, they are much more aware when customer service levels are ...
Emergence thinks it can crack the AI agent code
TechCrunch· 3 hours agoEmergence, whose co-founders include Satya Nitta, the former head of global AI solutions at IBM's research division, on Monday emerged from stealth with...
Verizon tees-up smartphone management service
Mobile World Live· 4 days agoVerizon Business unveiled a smartphone management service for mid-size businesses and enterprise customers, which it claimed marked an industry first in...
Really Amazon? $10 A Month Just To Ask Alexa?
HotHardware· 6 hours agoDespite selling more than half a billion Alexa-capable devices thus far, interest in the digital assistant has decreased. This is due in part to digital...
