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Delays in cancer treatment. Canceled appointments. Long wait times. Ascension patients still grapple...
Gannett via AOL· 11 hours agoIn statements, Ascension has advised patients to call before their appointments and to show up for scheduled appointments unless they ...
VA says it's seeing more patients than ever and cutting wait times for them
Government Executive· 10 hours agoA variety of strategies to get more veterans in the door has led to new patients seeing primary care...
How 5 health systems reined in patient portal messages
Becker’s Hospital Review· 20 hours agoHealth system chief medical information officers told Becker's they've reduced patient portal messages for physicians with the help of both human colleagues ...
CEOs weigh in on how to improve patient trust in health systems
Becker’s Hospital Review· 20 hours agoIt is estimated that 90 million Americans have low health literacy, an issue that can lead to confusion and anxiety should a patient not be provided with the proper tools ...
Beacon Health System partners with Notable to improve the patient experience and reduce...
The Mammoth Times· 4 days agoNotable, the AI platform for healthcare operations, today announced a new partnership with Beacon Health System, a locally owned and operated not-for-profit health care < ...
Suspected cyber attack continues to hobble operations at Palomar Health Medical Group
U-T San Diego· 5 hours agoNearly three weeks after experiencing a suspected cyberattack and shutting down its computer...
VA sees more patients, cuts wait times, despite higher workload
Federal News Network· 8 hours agoThe Department of Veterans is driving down wait times for veterans to receive health care — even as...
'I’ve been here too long’: Patients feel ransomware attack effects at Ascension
IndyStar | The Indianapolis Star via Yahoo News· 2 days agoAscension has warned patients that there may be delays and rescheduled appointments but has declined...
Digital Empowerment Boosts Patient Satisfaction, Improves Contact Center Performance
Becker’s Hospital Review· 5 days agoAs a first line of defense for many patient inquiries, call center staff can make or break the patient experience.
Ascension Health cyberattack continues
FOX 59 Indianapolis· 3 days agoINDIANAPOLIS — The cyber hack of the Ascension healthcare system of last week continues as patients and their families express concern about the level of...