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The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 5 days agoGive your support staff the tools to organize and keep track of customer information. And no, I...
Nicole Tramell Joins Fully Booked AI(TM) As Managing Partner, Salon Sales Expert
Digital Journal· 3 days agoOur AI-assisted lead management platform ensures you can respond to potential clients instantly, even outside business hours. This...convert inquiries into loyal appointments ...
Single point of software failure could hamstring 15K car dealerships for days
Ars Technica· 2 days agoCDK Global touts itself as an all-in-one software-as-a-service solution that is "trusted by nearly 15,000 dealer locations." One connection, over an always-on VPN to CDK's data centers, gives ...
NICE Introduces 1CX, Its New Unified Communications-As-A-Service Solution
TMCnet.com· 3 days agoCX solutions provider NICE recently announced 1CX, the company's new unified communications-as-a-service (UCaaS) solution designed for rapid implementation and fast return on investment.
Salesforce, Inc. (CRM): The Best SaaS Stock To Buy According to Hedge Funds
Insider Monkey via Yahoo Finance· 5 days agoWe recently compiled a list of the 10 Best SaaS Stocks To Buy Now. In this article, we are going to...
Thomas Peter Maletta Considers the Role of AI in Sales Strategies
TG Daily· 3 days agoIn this article, Thomas Peter Maletta will explore the multifaceted role of AI in modern sales...
'The customer is always right?' Is AI the antidote to bad customer experiences? | Opinion
Austin American-Statesman via Yahoo News· 6 days agoTheir AI-powered contact center chatbot replaced their antiquated phone-tree system with 100%...
CDK Global shutdown forces dealers to pivot
Automotive News· 3 days agoCase, who's worked with CDK since 1979, said this type of problem hasn't happened before. DSR Motor Group of Saco, Maine, is not a full CDK customer but uses the company's ...
Ex-HubSpot exec builds an AI-powered CRM that learns for you, with $4M seed led by Sequoia |...
TechCrunch· 2 days agoChristopher O’Donnell has hobbies. Which is why three years after leaving HubSpot, he built Day.ai,...
Automotive digital transformation
Just Auto via Yahoo Finance· 4 days agoAutomotive digital transformation: Introduction The automotive industry is undergoing a seismic shift and going through a period of constant evolution. Within this changing sector landscape, ...