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How to Provide More Contextual, Helpful Customer Service
CMSWire· 1 day agoCustomer service is only getting more time consuming as customers' expectations and behaviors...
Frontier Communications Faces Multiple Class Action Lawsuits After Data Breach
The National Law Review· 24 hours agoAfter allegedly no response from Frontier, RansomHub decided to publish Frontier customers’ PII. ...
Frontier Airlines expands service at 9 airports - Denver Business Journal
The Business Journals· 6 days agoDenver-based Frontier Airlines will add more nonstop flights at nine U.S. airports starting in August and will charge as little as $19 during an introductory promotion. The ...
Credentials That Count: Certify Your Customer Service Skills
CMSWire· 1 day agoContact center certifications elevate career opportunities and salary potential. Certifications...
Copper theft causes issues for Frontier and its customers
WSAZ NewsChannel 3 West Virginia· 7 days agoImportant communication services are back on for some customers in the Matewan area of Mingo County,...
How Personalized Marketing & Immersive Tech Will Rock Ecommerce
CMSWire· 2 days agoEngage customers with AR and VR for a realistic, virtual store experience. AI-driven recommendations...
I used to fly ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache...
INSIDER via Yahoo News· 6 days agoBut it's too little too late, in my opinion. The two still lag in terms of customer service, both...
Frontier Just Added 9 New Routes Across the U.S. — and Fares Start at $19
Travel+Leisure via Yahoo Finance· 6 days agoThis year, Frontier announced new service to a variety of other destinations including Puerto Rico,...
Budget airline Frontier Airlines adds flights from DFW Airport to Boston
Dallas Morning News· 6 days agoThe NBA Finals between the Mavericks and Celtics mean Dallas and Boston aren’t exactly friendly...
Council Post: The Cloud Frontier: Transforming Financial Services For The Digital Age
Forbes· 3 days agoThis disruptive transformation is revolutionizing the banking, insurance and investment sectors in...