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Nvidia is throwing its weight around — and even Amazon is bowing down
Business Insider via Yahoo News· 1 hour agos own customers, including Microsoft and Amazon Web Services. DGX Cloud rents Nvidia-powered servers...
NICE customers provide best practices for adopting AI in the contact center - SiliconANGLE
SiliconANGLE· 1 day agoCustomer experience improvement remains a top initiative for business and information technology...
Decagon claims its customer service bots are smarter than average | TechCrunch
TechCrunch· 14 hours agoOne red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact
AI-Driven Customer Service Is Gaining Steam
Forbes· 23 hours agoAI customer service is here - and it’s only getting better. Klarna - one of the highest profile fintech companies on the planet, recently announced that...
The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 2 days agoLack of customer management tools Few things can annoy me in a customer service interaction quicker...
Summer relief? People’s Counsel asks Maryland utility regulator to halt power shut-offs until Sept....
Baltimore Sun via Yahoo News· 20 minutes agoAt the onset of another scorching summer, the Office of People’s Counsel filed an emergency petition with the Maryland Public Service Commission on Tuesday asking the utility ...
TOMIS Acquires Yonder, Expanding Its Reach in the Travel Technology Sector
Digital Journal· 7 hours agoBased in New Zealand, Yonder's mission has been to help tourism operators...acquisition, Yonder will continue to innovate and deliver industry-leading technology solutions under the TOMIS umbrella ...
Line\5 Announces Integration With Strategic DX's Your Dealer Experience Platform
Digital Journal· 9 hours agoDealer Experience (YDE) platform to strengthen dealer-customer relationships and enhance the value of connected F&I administrators. YDE...com . Learn more about becoming a ...
Nikita Home Remodeling Elevates Home Renovation Services in Virginia Beach
Digital Journal· 5 hours agoNikita Home Remodeling, based in Virginia Beach, VA, enhances home renovation services with a focus on home remodeling, kitchen remodeling, bathroom remodeling, and general ...
Spectrum announces closure of Columbus customer service center; 175 employees to be laid off
WBNS-10TV Columbus· 4 days agoThe positions being cut include customer service billing representatives, facilitators and billing...