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National Grid, Liberty Utilities fined for poor customer service ratings
Watertown Daily Times, N.Y. via Yahoo News· 12 hours agoJun. 20—Two north country power companies were fined by the state Public Services Commission for failing to meet customer service standards last year. The PSC announced Thursday ...
Tourists warned one car hire firm is 'best avoided' on summer holidays
Daily Express· 2 hours agoHolidaymakers are being urged to avoid a car hire company ranked last in a customer satisfaction ...
McDonald's reveals what will be included in $5 value meals
MSN News· 4 hours agoMcDonald's announced what will be included in its $5 meal deals after Burger King and Wendy's...
Why Your Starbucks Frappuccino Is Now Half-Price
The Wall Street Journal· 6 hours agoNearly one-third of Starbucks app users reported earlier this year that their orders took five to 15 minutes to make, up from 20% in 2019, according to a...
MISO faces capacity shortfall next summer in northern, central regions, annual survey finds
Utility Dive via Yahoo Finance· 7 hours ago“Resource adequacy risks could grow over time across all seasons, absent increased new capacity...
AI Chatbots, Gen AI Set to Revolutionize Insurance Claims Processing: Survey
Insurance Journal· 1 day agoA majority of global insurers are actively endorsing the application of AI chatbots and generative...
Business owners increasingly worry about payment fraud, survey finds
WCMH Columbus· 3 days agoNEW YORK (AP) — Small businesses are increasingly concerned about payment fraud. That’s according to...
'Dave Ramsey 'Calls BS' On Cash App Survey Reporting That 1-in-4 Gen Z Tax Filers 'Need A Therapist...
Benzinga via Yahoo Finance· 1 day agoHere's what happened. Cruze, who happens to be Ramsey's daughter and a personal finance expert,...
Solving international receivables: A critical growth lever for global businesses – Flywire
Electronic Payments via Yahoo Finance· 2 days agoInternational customers surveyed also said they're more likely to do business with a company that...
The Most Common Customer Service Mistakes Small Businesses Make
Motley Fool via Yahoo Finance· 4 days agocustomers wait too long for help. Time is money, and that applies to both your customers' time as...