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When will CenturyLink internet be restored?
WOI-TV Des Moines· 19 hours ago"Restoring impacted services is our top priority," a company representative for Lumen, the corporate name for CenturyLink, said in a statement. "Our...
RiverLink says customer service improving; no immediate plans to restart registration holds
WHAS TV11 Louisville· 21 hours agoThe tolling service responsible for collecting fees in Louisville and southern Indiana says ...
NICE's CEO says AI is 'the ultimate alchemist' that can transform customer-experience solutions
Business Insider via Yahoo News· 1 day agoEnlighten AI decreases the workload for representatives and enhances customer interactions. This...
Customers less satisfied with online-only banks despite higher deposit yields and fewer customer ...
Bankrate via AOL· 17 hours agoRates aren’t the problem. Instead, customers are having issues with debit cards, fraud and...
Wall Street watches the Trump verdict
Politico· 3 hours agoNew rules — Crypto companies licensed in New York will have to establish “effective” policies for handling customer service requests and complaints, Declan ...
They Were Used to Five-Star Service at First Republic. Now They’re Just Regular Customers.
The Wall Street Journal· 14 hours agoFirst Republic Bank had a knack for making customers feel special. Over Memorial Day weekend, all...
NYDFS establishes new guidelines for crypto companies to enhancecustomer service standards
CryptoSlate· 15 hours agoThe New York State Department of Financial Services (NYDFS) issued new guidelines on May 30 to...
New York sets customer service standards for virtual currency entities
The Cointelegraph· 21 hours agoThe New York State Department of Financial Services (DFS) has established customer service standards for DFS-regulated virtual currency ...
Council Post: 15 Expert Insights On How To Elevate Customer Service With Chatbots
Forbes· 1 day agoChatbots provide a convenient first line of customer service, but there are times when users need...
This Costco Customer Service Experience Turned Me Into a Lifetime Member
The Motley Fool via AOL· 5 days agoThen I realized I could have Costco intervene on my behalf, so I reached out. Within weeks, I got a...
