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    • The Bitter End: Same As It Ever Was

      The Bitter End: Same As It Ever Was

      SPIN via AOL· 17 hours ago

      The push carts that peddled fruits and vegetables are long gone. So are the Italian nonnas who haggled with the pushcart vendors and kept a watchful eye...

    • The Cost of Surprising the Customer | By Shep Hyken

      Hospitality Net· 5 days ago

      For example, surprising a couple with a cake and candle when they are celebrating at a restaurant costs a tiny fraction of the meal but greatly impacts the evening. For years, I’ve shared the ...

    • Take a Spacewalk With Astronaut Tom Jones

      Take a Spacewalk With Astronaut Tom Jones

      Smithsonian Magazine· 5 days ago

      Lingering anxiety had kept me awake late into the night after the first space walk. The four to five hours of sleep I did get made flight day 5 in the...